Privacy Policy – gnutheme | Premium GPL WordPress Themes & Plugins

Privacy Policy

How we collect, use, and protect your personal information – 30 complete sections

Effective: March 11, 2025
GDPR & CCPA
30 min read

1. Overview

Welcome to gnutheme (the "Site", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make purchases on www.gnutheme.com and when you use our services, including WordPress products, WooCommerce, membership services, and integrations with third parties such as Facebook Pixel and Google Analytics. This policy is designed to meet international privacy requirements including the General Data Protection Regulation (GDPR) for users in the European Economic Area and the California Consumer Privacy Act (CCPA) for residents of California, USA. We are committed to being transparent about how we handle your data. Our Commitment: We never sell your personal information to third parties. By using gnutheme, you trust us with your information, and we take that responsibility seriously.

2. Definitions

Personal DataAny information that relates to an identified or identifiable individual (e.g., name, email address, IP address).
ProcessingAny operation performed on personal data, including collection, storage, use, disclosure, and deletion.
Controllergnutheme determines the purposes and means of processing personal data.
Service ProvidersThird parties that process data on our behalf (payment processors, analytics providers, hosting services).

3. Information We Collect

A. Information You Provide: Account information (name, email, username, encrypted password), payment information (billing address, tokens – we do not store full card numbers), communications with support.
B. Automatically Collected Data: Device info (IP, browser, OS), usage data (pages visited, downloads), location (city/country from IP), cookies & tracking.
C. Information from Third Parties: Payment processors (transaction confirmations), analytics providers, marketing partners, social login.

4. Sensitive Data

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data. If you provide such information inadvertently, we will delete it upon discovery. We recommend that you do not submit sensitive information through our contact forms or support channels.

5. How We Use Your Information

PurposeDescription
Service DeliveryProvide, operate, and maintain our website, process orders, manage downloads, and deliver purchased products.
Customer SupportRespond to your inquiries, resolve issues, and provide technical assistance.
CommunicationsSend service updates, order confirmations, security alerts, and administrative messages.
MarketingSend newsletters, promotions, and product updates (only with your consent where required).
PersonalizationCustomize your experience, recommend products, and display relevant content.
AnalyticsMonitor usage patterns, improve our website, and optimize performance.
Security & FraudDetect and prevent fraud, abuse, security incidents, and illegal activities.
Legal ComplianceComply with legal obligations, enforce our terms, and protect our rights.

We never sell your personal information to third-party marketers or advertisers.

6. Legal Basis for Processing (GDPR)

For users in the EEA/UK, we process data based on: Contract performance, Consent, Legitimate interests, and Legal obligation. You may withdraw consent at any time.

7. Cookies & Tracking Technologies

We use cookies, pixel tags, local storage. Categories: Essential, Functional, Analytics, Marketing. Google Analytics example with anonymized IP.

<!-- Google Analytics (anonymized IP) -->
<script async src="https://www.googletagmanager.com/gtag/js?id=GA_MEASUREMENT_ID"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());
  gtag('config', 'GA_MEASUREMENT_ID', { 'anonymize_ip': true });
</script>

You can control cookies via browser settings.

8. Data Sharing & Disclosure

We share data with: Service Providers (hosting, payment, email), Legal requirements, Business transfers, Fraud prevention. All under strict agreements.

9. Third-Party Services & Integrations

CategoryProvidersPurpose
PaymentPayPal, Stripe, bKash, Nagad, RocketProcess payments securely
AnalyticsGoogle Analytics, Facebook PixelUnderstand behavior
Hosting & CDNAWS, CloudflareDeliver content
EmailMailchimp, SendGridOrder confirmations, newsletters
SupportZendesk, LiveChatManage tickets

10. International Data Transfers

We operate globally and may transfer data to countries with different laws. Safeguards: Standard Contractual Clauses, Data Processing Agreements, Privacy Shield where applicable. By using our services, you consent to such transfers.

11. Data Security

Encryption (SSL/TLS), access controls, regular audits, PCI compliance via third parties, 24/7 monitoring. No method is 100% secure. In case of breach, we will notify affected users and authorities as required.

12. Data Retention

Data TypeRetention Period
Account InformationUntil deletion + 30 days backup
Transaction Records7 years (tax/accounting)
Support Communications2 years after last contact
Analytics Data26 months (Google Analytics default)
Marketing DataUntil unsubscribe/consent withdrawn

13. Your Rights Under GDPR

EEA/UK users have rights: Access, Rectification, Erasure, Restrict, Portability, Object. Contact privacy@gnutheme.com.

14. Your Rights Under CCPA (California)

California residents: Right to Know, Delete, Opt-Out (we don't sell), Non-Discrimination, Correct, Limit Use of Sensitive. Email privacy@gnutheme.com with "CCPA Request".

15. Right to Access

You may request a copy of your personal data. Email privacy@gnutheme.com with "Access Request". We respond within 30 days.

16. Right to Rectification

Correct inaccurate data via Account Settings or email privacy@gnutheme.com with "Rectification Request".

17. Right to Erasure

Request deletion – subject to legal exceptions (e.g., transaction records). Email "Erasure Request".

18. Right to Restrict Processing

You can ask us to limit processing in certain circumstances (accuracy disputes, unlawful processing, etc.).

19. Right to Data Portability

Receive your data in a structured, machine‑readable format (JSON/CSV). Email "Portability Request".

20. Right to Object

Object to processing based on legitimate interests or direct marketing. Unsubscribe from emails or email privacy@gnutheme.com.

21. Children's Privacy

Not intended for under 16. If we become aware of data from a child without parental consent, we delete it. Contact privacy@gnutheme.com.

22. Do Not Track

Our systems do not respond to DNT signals due to lack of uniform standard. You can control tracking via cookie settings.

23. Data Breach Notification

We will notify affected users within 72 hours, inform authorities, and provide guidance.

24. Complaints and Disputes

If unsatisfied, you may lodge a complaint with your local DPA, ICO (UK), or California Attorney General. Contact disputes@gnutheme.com first.

26. Changes to This Privacy Policy

We may update this policy; material changes will be posted with a prominent notice and emailed to registered users. Check periodically.

27. Legal Disclaimer

This policy is for informational purposes only and does not constitute legal advice. Consult with qualified counsel regarding your specific situation.

28. Acknowledgment

BY USING GNUTHEME, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT: We collect and process your personal data as described; you have certain rights under applicable laws; this policy works with our Terms of Service.

29. Effective Date

This Privacy Policy is effective as of March 11, 2025. Last Updated: March 11, 2025. Next Review: March 11, 2026.

30. Appendix — Additional Details

A. Payment Handling & PCI Compliance: All payment transactions are processed by PCI-DSS compliant third-party providers. We do not store full credit card numbers, CVV codes, or magnetic stripe data on our servers. Transaction records (order ID, amount, date) are retained for accounting purposes.

B. Automated Decision Making: We do not engage in solely automated decision-making that produces legal effects concerning individuals. We may use automated analytics for product recommendations, but these do not have legal consequences.

C. Subprocessor List: We maintain a list of subprocessors. To request the current list, contact privacy@gnutheme.com.

By using gnutheme, you acknowledge that you have read and understood this Privacy Policy.